CrossFlow collects and processes packets in real-time by high-efficient engine.
Fully leverage network packet, CrossFlow quickly summaries IT services to construct service path view,refines valuable indicators, and provides performance analysis and troubleshooting automatically.
Smart Probe: Automatically recognize server network interface card and check port status. Flexibly choose Ethernet port as packet capture port.
Business Performance Center
- Support port searching by fields including time, IP, transaction type, return code, optional fields, and others; also support correlative searching in multi-dimensional statistics view.
- Show details of each single transaction in a single component, including transaction keywords (e.g. sequence number, optional), transaction time, transaction outcome, return code, and other information.
- Support multi-tier correlation in heterogeneous structure. Automatically correlate multi-tier transaction records and distinguish time consumption of a transaction in each component to expose the bottleneck of performance.
- Provide tracking and analysis of single keyword; present intact transaction actions of the target object and processing details of every transaction.
- Configurable fault diagnosis logic improves flexibility of alert model, which can be configured according to actual service mode and applied to many scenarios.
- Automatically generate reference baseline from historical data.
- Support composite indicator alert of threshold value and duration time; support alert by comparison of baseline.
- Fault detecting marks the application component that triggers the alert and automatically finds out the cause.
- Alert center provides alert filtering by warning levels, services, interface, also supports sending alert to third-party platform.
- WYSIWYG configuration makes visualize service path view which includes network devices, application delivery devices and application components much more convenient.
- General component modules; adaptive configuration of component properties and performance indicators.
Network Performance Manager
- Service Dashboard, based on service path view which covers the whole service path including network device, application delivery device, and multi-tier application component, presents the real-time operation status of all network services.
- Present access relations of components in each application, and key performance indicators to reveal the quality of service operation.
- Time Machine updates operation status per minute and highlights error node. Move timeline to see the changing process of the problem.
- Define warning for availability, performance, load of network service, and specialevent. (low success rate of connection)
- Support component alert, site alert.
- Provide alert model to simplify defining alert.
- Instantaneously find problem and push alert at early stage; support alert sent from Syslog.
- Save and generate problem case base and repository by one click.
- Organize view in the format of problem analysis report, save, share, and report.
Service Path View Discovery
- IP Discovery: Auto-present the IP connection relations among application components and delivery devices with network data generated by application components.
- Port Discovery: Present TCP conversation data in summary and digest so that the service ports can be identified instantaneously and the service access relations can be quickly established.
- According to IP address chart, connections among application components and delivery devices can be present by only one click.
- Auto-compare IP address chart records with actual network flow, discover their true reliance and find incompleteness and errors in file.
- Rapidly find target data by searching through IP address, device number and service port number.
- Directly locate relating service component, port and client in service path view, present access relations of target data.
- Establish archives of service path views and improve the quick search for access dependency among application components and delivery devices.
- Update data sources, quickly find changes of service path and access dependency in different situations such as during operating, after changing, within system integrating etc.
- Auto-check the availability of mirror data, including incomplete TCP conversations and duplicated mirror data.
- Auto-discover TCP connection modes, recognize synchronous and asynchronous protocol, and provide adequate information to assist in differentiating between TCP short connection and long connection.
- Auto-recognize application layer protocols used by various components. (CrossFlow BPC is compatible with protocol decoding)
- Auto-filter and export communication packets among specific application components.
- Export communication packets among all application components, archive packets according to the mode of application access relation established.
China UnionPay, one of the top 3 bankcard brands in worldwide, is the central and pivotal part of China’s bankcard industry operating an inter-bank transaction settlement system to realize all the bankcards issued by associate banks could be used inter-bank，cross-region and cross-border.
"In UnionPay, over 700 banks and organizations have been monitored by NPM and BPC. By accurately measuring transaction response time of issuing banks, BPC provides us with reliable basis to greatly improve our service quality and establish a platform serving to banks and organizations. "
CMB, has been ranked the top commercial banks in China by CBRC, is one of the world’s top 50 banks. CMB was listed in Shanghai and Hong Kong stock exchange, has got more than 800 branches and 50,000 employees world wide.“In the past 2 years, we have closely cooperated with CrossFlow to improve the performance of 9 core systems (Core banking, Credit Card, Customer Service, New accounting system, gold trading system, short message notification system, ali pay, china unionpay system, third custody) BPC achieves outstanding performance in troubleshooting, transaction performance management and dimensional statistics. We have regarded CrossFlow as a unique partner and we are looking forward to further cooperation.”
Guotai Junan Securities is the 2nd largest securities company in China by most extensive business coverage, most widely distributed agencies and most customers served.“We choose CrossFlow to monitor performance of our most important system, concentrated trading system, which provides service to VIPs. By BPC’s monitoring end-to-end, covering the whole service path of the system, we obtain a complete view of the whole business performance and greatly improved the service quality.”
China Mobile Communications Corporation is the largest mobile operator group in worldwide for the world’s largest mobile network and the world’s largest mobile customer base. Guangdong Mobile is the largest-scaled provincial mobile telecommunications subsidiaries in China.“BPC and NPM have become the key components of NGBOMC (Next Generation Business Operation Management Center) and been deployed in our all 6 business districts covering the whole province, helping us obtain real-time operation performance of NGBOSS (Next Generation Business Operation Support System) which provides service for over 150 million users without any system consumption.”
Coscon, ranked 5th in global liner companies by Alphaliner in 2014, is a famous container transportation company with outlets all over the world.“We use NPM to manage our outlets around the world. Through deploying NPM for real-time performance analysis of interconnected lines, our IT Department gains comprehensive visualization of network and application performance and effectively improves fault response ability.”
We want to re-define the meaning of network technology.
CrossFlow is the creative product line which provides customers with a deep insight into their complex IT environment, and helps customers make service performance management simple and efficient ever since.
We believe that IT environment should not be regarded as bottleneck for business innovation. With the power of technology, IT environment would be agile enough for any changes.
With a professional and freedom team full of passions for technology, we have the faith to become the reliable guard of the entire business infrastructure.